& a little color for your shoes

That said, every shoe has its story and we hope you want to continue the story with us! Ampersand laces is a lifestyle brand created to enable individual expression on all types of shoes, no matter what type of shoe you love to wear, classic low shoes, sneakers, or boots. Hopefully you, like us, think that “first impression lasts”.

The people behind Ampersand Laces have dedicated their professional lives to creativity and craftsmanship. Based on this combination, an idea was born: To create a simple accessory based on one of the most classic products. We asked ourselves how we can add style, color and individuality to shoes, to people who care about, and care about their clothing style. It turned out that the answer has been right in front of our eyes ever since we first learned to tie our shoes!

Ampersand Laces offers a wide range of shoelaces, socks and shoe soles, so be sure you will find your favorites! The colors are developed with care so that you can best “mix and match” your own combinations. All products have premium quality.

Ampersand Laces – because first impression lasts.

Terms of purchase

GENERAL

Shortly after you have placed your order, you will receive a confirmation of your email. Let us know immediately if you do not accept the order.

PRICE & PAYMENT

The price is shown including VAT. You see the total amount for products and shipping in the shopping cart. The default payment method for Swedish private customers is Klarna Checkout, which in addition to its own services also accepts credit cards such as VISA, Mastercard or Amex and PayPal.

SHIPPING & DELIVERY

Goods are sent on normal working days, Monday to Friday. Orders within Sweden are sent with Postnord. When your order leaves our warehouse, you will receive a tracking number via e-mail that can be used to track your order online or in the app.

RETURNS & CHANGE

We have done our best for the images on the website to depict the products in their true appearance, but we can not guarantee that the image reproduces a product in its true appearance exactly. In the event that you are not satisfied with your purchase, you as the consumer are responsible for the return. You have a 14-day right of withdrawal according to the Distance Selling Act. In the event that there is a defect in the product or the wrong product has been sent, Ampersand Laces is responsible for the return.

PERSONAL INFORMATION

The personal information you provide will be used to secure deliveries to you. The information you provide is only available to Ampersand Laces and will not be shared with third parties. You have the right to access the information available about you. You always have the right to request that Ampersand Laces delete or correct any information about you.

MAJOR FORCE

Ampersand Laces is not responsible for non-performance caused by circumstances beyond our control, which directly or indirectly impedes, impedes or makes production, delivery or shipping uneconomical until the impediment has been removed (force majeure). Such circumstances shall be deemed to include difficulties in procuring raw materials as well as other difficulties and disruptions, including but not limited to war, riots, labor disputes, fire, flood, storm, accident, fuel or lack of power, lack of transport, obstacles or interruptions in maritime transport. and breakdowns or interruptions of any kind relating to our equipment or facilities, which are deemed necessary for the fulfillment of our contractual obligations.

QUESTIONS?

For questions, please contact [email protected]

Frequently Asked Questions

Do you deliver internationally?

Yes, of course!

How long does it take to get the package delivered?

DELIVERY IN SWEDEN
Your order will be delivered once your payment has been confirmed, and paid in full. Your order is delivered via Swedish Postnord and you will receive a confirmation via email. Your delivery will be sent within 1-2 days.

INTERNATIONAL DELIVERY
International orders are delivered via Air Mail and will be sent once your payment has been confirmed, and paid in full.

Shipping costs are standard amounts per order.

What happens if I want to return my order?

Our right of withdrawal policy in brief
• Contact Ampersand Laces before returning any product.
• You can return the product within 14 days of delivery (according to the Distance Selling Act).
• The product must be in new condition.
Right of withdrawal policy
Please contact Ampersand Laces at [email protected] before returning any products.

Return terms
You can return the product within 14 days of delivery. The product must be in new condition. If the product is damaged or used, the product can not be refunded unless it is an obvious manufacturing defect. Include your contact information and if possible, please provide us with a tracking number. Ampersand Laces suggests that you receive a receipt and a package ID for the return from the delivery service, as this will make it easier to track the return if needed.

Ampersand Laces will make a refund of eligible returns. We will transfer the money back to your bank account. The easiest way is to email it to us along with a brief description of your case.

Who should I contact if I have any questions?

Send us an email to [email protected] and we will get back as soon as possible.

What does the Cookie Policy look like?

Ampersand Laces uses cookies under the new Electronic Communications Act, which came into force on July 25, 2003. A cookie is a small text file stored on your computer that contains information that helps the website identify and track visitors. Cookies do not harm your computer, consist only of text, can not contain viruses and take up almost no space on the hard disk. There are two types of cookies: “Session Cookies” and cookies that are stored permanently on your computer.

The first type of cookie commonly used is “Session cookies”. While you are visiting the website, our web server assigns the browser a unique identification string so as not to confuse you with other visitors. A “session cookie” is never permanently stored on your computer and disappears when you close your browser. If you want to use Ampersand Laces without any problems, you need cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move on the website. This is just to offer visitors better service and support. Text files can be deleted. At Ampersand Laces, we use this type of cookie to keep track of your shopping cart and keep statistics about our visitors. The information stored on your computer is just a unique number, with no connection to personal information.